Bereavement Support

At West Lancashire Crematorium, we recognise that losing a loved one is a profoundly difficult experience. We are here not only to provide professional services but also to support you through your journey of grief. Below, you'll find resources and information tailored to help you during this challenging time.

Immediate Help

If you’re in need of immediate support, please reach out to the following:

• NHS 111 - 111 Available 24/7 for anyone who needs urgent help for mental health.
• Samaritans - 116 123 Available 24/7 for anyone in distress, providing confidential emotional support.
• Shout - (Crisis text line) Text “SHOUT” to 85258. A confidential 24/7 text messaging service for anyone in crisis.
• The Silver Line - (for older people) 0800 470 80 90, A free helpline offering support and advice for older individuals, available 24/7.
• CALM - 0800 58 58 58, A free helpline and messaging service for anyone affected by suicide or suicidal thoughts.

Someone To Talk To

If you're struggling or would just like someone to talk to, below are a few helplines that do great work and provide a shoulder to lean on for anyone who needs support:
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Sands
A confidential place for anyone who has been affected by the death of a baby.

Cruse Bereavement
Free helpline alongside face-to-face, telephone, and online support groups across the UK.

Winston’s Wish
Expert advice, information and bereavement support for grieving children, young people and adults supporting them.

Age UK
Free, confidential national telephone service for older people, as well as their families, friends, carers and professionals.

Child Bereavement UK
Provides counselling, support groups and information for bereaved children, young people and parents.

MIND
Mental health support, information and advice.

Andy’s Man Club  A charity that helps men who are suffering with mental health issues or life challenged. Offer free talking groups every Monday evening across the UK.

The Compassionate Friends UK  A charitable organisation offering support groups specifically for bereaved parents, siblings, and grandparents. More details can be found here.

Bereavement Support Payment  The Department of Work and Pensions (DWP) offers a Bereavement Support payment of up to £3,500 for those whose partner has died (previously the Widowed Parents Allowance/Bereavement Allowance).

The Stages of Grief

How to Support Someone Who’s Grieving

If you know someone who is grieving, here are thoughtful ways to offer support:

• Be Present - Sometimes, just being there is enough. Offer to listen without judgment.
• Offer Practical Help - Suggest specific ways you can assist, such as running errands, cooking meals, or helping with household tasks.
• Respect Their Space - Everyone grieves differently. Give them space when they need it, and be patient with their process.

Grief Counselling and Support Groups

Counselling Services

Access to professional counselling can be a vital step towards healing. Consider the following options:
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NHS Talking Therapies  Find NHS talking therapies (IAPT) near you. This service provides free, confidential counselling and therapy for those dealing with anxiety, depression, and grief.

Private Grief Counsellors  Consider finding a private counsellor who specialises in bereavement through the British Association for Counselling and Psychotherapy (BACP).